Designing with Care for Millions Who Trust

For an app relied on by countless users, every pixel, word, and interaction matters.

Client
Caringly yours by Bajaj Allianz
Location
Mumbai
Industry
Insurance

About

Bajaj General Insurance is a leading name for its innovative, trustworthy, and customer centric insurance solutions. They are particularly known to one of India’s leading general insurers, the brand comprises technology, trust, and transparency. The digital application Caringly Yours, has empowered customers to manage policies, track claims, and access assistance anytime, anywhere which is a strong digital approach. The brand is rooted in trust, reliance, and driven by care and purpose that’s what makes them successful, responsive and meaningful for every insurer.

Brief

Bajaj general insurance approached us with the needful responsibility to craft engaging digital communication assets that includes emailers, banners and infographics. They had to carry the philosophy of care and trust of “Caringly yours” and continue to bring it to life . Being a design agency this was one of our strengths, our goal was to simplify complex insurance offerings and options. We had to carefully highlight the application’s convenience, instant claims, policy management and such necessities with ease. We were asked to make the platform approachable, reliable and form a strong digital touchpoint.

Challenge

The brand has a wide range of offerings through their insurance products that span across health, motor and property. With a brand and an app trusted by so many users, we had to be very prompt, careful and attentive into detailings. The major challenge was to translate the functional depths to a crisp, understandable, engaging, yet clear communication to continue to show the trust and care of the brand throughout the digital medium with ease. Our task was to craft digital creatives that make insurance feel simple, human, and reassuring and not overwhelming.

Solution

The result - we crafted and designed a clean, smooth design rich and focused communication that is impactful and empowering. Each emailer, banner, and infographic was created to translate policy features into clear and relatable language, from instant claims support to policy tracking. The visuals we crafted were strong, engaging and echoed Bajaj General Insurance’s “Caringly Yours” promise, combining warmth, clarity, and trust to help customers connect effortlessly with their insurance journey.

Testimonials

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